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ASA SAN STORE POLICY

CUSTOMER CARE

Sales Policy

At Asa San Store, we are committed to ensuring the best quality in every product we deliver. Please note the following terms:

  • All Sales are final

  • No returns, cancellations, or refunds will be entertained once an order has been placed.

  • Exchanges or refunds are only applicable if the item ordered is out of stock or if we are unable to fulfill the order for any reason.

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Quality Assurance

To guarantee customer satisfaction, we take the following measures:

  • Every product undergoes a 100% quality check before shipping.

  • A full packaging video is recorded to provide proof of the item’s quality and delivery, ensuring transparency and preventing false claims.

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Packaging

We take special care in packaging your jerseys to preserve their quality and printing. With nearly four years of experience in handling jerseys across multiple e-commerce platforms, we ensure secure and reliable packaging for every order.

CUSTOMER RESPONSIBILITIES

To ensure a smooth delivery experience, customers are requested to:

  1. Provide a correct shipping address and valid contact number during checkout.

  2. Include any special instructions or remarks in the notes section or send them via email to us promptly after placing the order.

  3. International Buyers: Import duties, taxes, and customs charges are not included in the item price or shipping fees. These charges are the buyer’s responsibility. We recommend understanding your country's customs regulations and fees. For any concerns, feel free to email us.

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